Apart from the usual paying of bills, it means talking to and the people at Abbey National.
Now here's the bizarre thing about using over the counter services at Abbey National.
I have a basic account which i use for my Direct Debits and such, however i do have a flexi-saver account too. I had already transferred funds from one account to the other, which is my usual pay day thing.
So I wandered into the branch and upto the counter and as Abbey have set a £300 withdrawal limit on cashpoints, I need to go into the branch and take out another £150 to pay my rent. So i hand over my cashpoint card and get my money, Ok thats done and dusted.
Now I asked the young lady behind the counter can i now take money out of my flexi account too.
Sorry Sir have you any other I.D.
Why do I need I.D. when you just handed me over £150 from the other account i asked???
Well as I have this cashpoint card from my basic account can i use that. No we don't except cashpoint cards.
So now i'm thinking, hang on I just took money out of my other account using my card now I need I.D. to do the same thing on a different account. Bewilderment rules in this branch.
Ok then can i take a further £50 out of my basic account then, No problem Sir I can do that straight away.
Can I transfer £50 from my flexi account back to my basic then. No you need another form of I.D.
Now i'm thinking right time to go, i promptly flee the scene of the nut house.
When i got home I rang telephone banking to transfer my money from my flexi account back to my basic account. TWICE.
1st call and everything was running smoothly until i was asked for my password for the flexi account.
What are the first and last letters of your password.
Er what password, I didn't think i had one for this account.
Yes one is set.
OK I thought, it will be one of my children.
Is it ** no, ok is it ** no, is it ** then. No, are you sure i then go through the whole thing again using
the phonetic alphabet. NO
Ok let me think on this and asked is he sure it's not any of thse letters.
No it's not sir.
Ok i'll call back.
2nd call and we are going swimmingly until the fateful password question.
Whats the 1st and 4th letters of you password.
Is it ** no, is it ** no, is it ** YES.
Its excatly what i thought one of my kids names.
Finally getting some where i think.
I just need to ask you a few security questions about your basic account sir.
I would have thought the fact that both accounts are in the exact same name and exact same address might have been a BIG fecking clue.
But no.
after more tooing and throwing I finally got the moneis were they were supposed to be.
Why the hell do i do this every month.